Week 6: #15 Library 2.0

A response to the "icebergs" perepctive:
1) Someone needs to send the author HCPL's circ stats
2) I agree with his point about user education; i.e., eliminating barriers between patrons and info.
3) Cathy Park brought HCPL out of the "come to us" model some time ago. Yet, I do wonder about these expensive Reference collections that we house which are rarely used (with some exceptions, of course). That's where we do seem to have a tendency to fall into the "just in case" model.